Technical Support Administrator
Job ID: 2012-3024
Location: US-GA-Atlanta
Category: Information Technology
More information about this job:
Overview:
We are currently seeking a Technical Support Administratorfor ourCorporate officelocated inAtlanta, Ga. The Technical Support Administrator reports directly to the Director of Infrastructure.
We are the National Leader in a Stable, Growing Industry!
CCC offers more than a career; it is also "home" to more than 2,100 team members in over 58 locations.Our family is committed to your family, providing top quality plastic packaging that you can trust and depend on every day. Whether it's your milk, laundry detergent or juice containers, maple syrup, ketchup or water bottles, our packaging success comes from teamwork and taking pride in what we do. CCC's commitment to excellence extends from our family of employees to our valued clients and is the reason why leading companies around the country have confidence in our innovation, and unsurpassed quality and service.
Culture
What sets CCC apart from any other company is the quality of our most valuable resource-our people. It is our continued focus on investing in our family of team members to ensure long-term growth and success that enables us to provide a dynamic and inviting work environment that embraces diversity and individuality. On a daily basis, we exemplify our Core Values:
Integrity First
Excellence in All We Do
Treat People with Dignity and Respect
With these principles in mind at all levels of our organization, our employees feel valued and are excited about the impact CCC makes on people who use our products. Our culture fosters excellence personally and professionally and promotes development that leads to continued success.
Want to learn more about CCC?
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Responsibilities:
Description:
The Technical Support Administrator is responsible for deploying and supporting technical systems and providing solutions to all levels of users.
The position hours are 11:00am-8:00pm.
Job Purpose:
Maintains computing environment by providing on-site hardware and software system support; identifying system improvements; upgrading, installing, and configuring systems; monitoring system performance.
* Work directly with end-users to identify, investigate and resolve technical issues.
* Responds to telephone calls, email and personnel requests for technical support.
* Coordinate and implement software upgrades.
* Improve system performance through tuning and configuring systems.
* Improve systems by conferring with vendors and services; testing, evaluating, and installing new software.
* Documents actions by completing forms, reports, logs and records.
* Protects organization's value by keeping information confidential.
Qualifications:
Skills & Knowledge:
* 4 year Bachelor's Degree
* Minimum 5 years experience within discipline
* Windows 7 (Microsoft certification is encouraged)
* Hardware support (A+ certification is encouraged)
* Windows Server
* Experience with Microsoft Active Directory.
* Knowledge of TCP/IP networks.
* Proficient in Microsoft Office Suite.
* Ability to communicate with all levels of an organization.
* Self-starter.
* Work effectively and independently on multiple complex activities and projects.
Our Competitive and Comprehensive Benefits include:
*
Choice of Medical Plans-choose the coverage that is right for you and your family
* Dental Plan-provides Orthodontic coverage to dependent children
* Voluntary Vision Program-allows the purchase of glasses and contacts every year rather than every two years like most plans!
* Employee Assistance Program-5 free counseling visits; Financial & Legal Assistance
* Education Reimbursement-up to $5,250 annually!
* 401k Savings Plan with a company match
Come join our growing family today and apply with us!
Apply for this job:
* Apply for this job online
* Refer a friend to this jobWe are an equal opportunity employer. M/F/D/V
